Kindle Frozen on Locked Screen? – (A Simple Way to Fix)

 Minute Read
December 11, 2021
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Every now and again electronic devices will freeze.

Fortunately, if your Kindle is frozen on locked screen it takes less than a minute to fix and here’s how.

How to Fix a Kindle with a Frozen locked screen

  1. Press and hold the Power button for 40-50 seconds until the display changes.
  2. The device will reset, this takes approx. a min.
  3. During start-up you should see the Kindle logo with a progress bar.
  4. The device should now display your library.

Why Do Kindle devices occasionally freeze?

Bear in mind that ereaders are complex computer systems with an operating system performing multi-threaded operations at the same time. So occasionally systems have too many processes running and end up locking up.

The good news is that while Kindle devices can freeze and lockup, it’s relatively simple to reboot the device without having to take it to shop for repair.

Is there anything I can do so it won’t happen again?

Unfortunately, not.

Kindles that freeze are rare so don’t get hung up thinking it is something you are doing. It is likely that you won’t have this issue again, but even if it were to happen you can quickly reboot the device to get you back to reading.

Kindle is still frozen on the locked screen

If your Kindle is still frozen after holding the power button for 40-50 secs, it could be that the device needs a “hard reset”. This requires disconnecting the battery and re-inserting the connector, but it requires a technician. Most mobile phone repair shops will have someone capable of doing this.

kindle reboot
Following a reset, you should see the Kindle logo.

Alternatively, you could wait for the device to fully discharge the battery, but this can take weeks until it’s completely drained. This method might be worth trying if you have the time as it saves you having to open-up the device.

Will turning off Kindle screen stop it from freezing?

Turning off the Kindle screen will not stop the device from freezing.

Even though the screen is turned off the CPU is still sat idle in the background waiting to be woken or monitoring the battery voltage. So while it seems sensible to turn the screen off to avoid it from locking up, the processor can still freeze giving you the same problem.

My Kindle continues to freeze on locked screen, what can I do?

If the issue persists on a monthly basis, then clearly something is wrong with the device, and it needs further attention.

I would suggest you speak to the retailer where you purchased the device. If the device is under warranty (less than 12 months) or you have cover you may be able to get the device replaced for free. If however, the device is older than 12 months you can still query this with the retailer as they may still replace with either a new or reconditioned device.

When it comes to purchasing Kindle devices, we advise that you purchase directly though Amazon. This way, if you do have any issues (which are rare) it’s likely that Amazon will just replace it with no quibble.

My Kindle screen is blank and looks dead

We have an excellent guide on my Kindle won’t turn on and looks completely dead, which gives you a simple step-by-step guide to find the cause of the issue and bring you Kindle back to life.

What if the display is partially frozen?

This would suggest that the screen itself is damaged for some reason. If one half is working and the other half is not, it may be that the display driver chip is faulty and the display itself needs to be replaced.

It’s possible to replace the screen, but generally the cost to replace is more than half the cost of the Kindle device, so it may be sensible to purchase a new one.


All electronic devices are prone to freezing and Kindle ereaders are no exception.

Fortunately, the process to unlock a Kindle is very simple to do and takes no technical knowledge to do.

If you are still experiencing frequent lock-up issues it may be worth contacting your retailer to have this repaired or replaced.

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Hey, I'm Debra and I ♡ READING. I've worked as a professional beauty therapist for 25 years but more recently focused on writing and journalism and am the author of two books dedicated to ereaders.
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2 years ago

Excellent Kindle advice/support, quick fix, thank you very much!

1 year ago

This worked perfectly for my kindle of 10 years. I was afraid that it had given up on me. Thank you so much

1 year ago

Kindle is frozen and battery is not running down

1 year ago

I cant enter my password ... the keyboard is frozen.

1 year ago
Reply to  Frances

Hi Frances, I would suggest you hold the power button for 40 seconds to restart the device and see if that fixes the issue.

Pip Venter
Pip Venter
1 year ago

Hi, I've tried resetting it by holding the power button for 40 seconds, even longer.
Nothing doing though. It's still stuck on the Kindle page with the tree. Any suggestions?

Pip Venter
Pip Venter
1 year ago
Reply to  Debra

Thanks Debra

Bob Rice
Bob Rice
1 year ago

Followed the advise of holding the power button for 50 sec and, hey presto, screen came to life again

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